A Solution Focused Approach

Many times we see the employees more focusing on problem parts rather than concentrating on solutions. Often we face so much reluctance from their end by accepting new normal or adopting innovations or this may be in their routine life as well. Most of the time the solutions are so simple and easy to implement but employees can’t reach to those areas, maybe due to the aura they have created around them, don’t allow them to think innovatively or to explore the other option for solutions, which creates a lot of dissatisfaction and anxiety among them, and also push back to them and organisation’s growth too.

So basically here we need to deal with the attitude of people, and attitude is nothing but the way employees react/deal towards any situation, change, things etc. A negative people always believe to re-define the problems rather a positive approached believe to focus on the solution part. As we know that the health of any organization depends on its employees working for it, and the organization can’t grow if its employees are more problem-oriented rather working on solution mode. However, as we know every lock has a key, similarly every problem has its solution, and it depends on the individual, how he/she unlocks it.

  • So it is important to direct employees to act with purpose.
  • How to make them realize to pass their limits every day.
  • How to convince them to use their setback to improve their skills.
  • How to boost/motivate them to think out of the box towards solution parts.


How to Improve Workplace Culture: 6 Steps Model

So here we will expose a 6 Steps Model that I have designed with my professional experience, that can be used to deal with such a situation. The steps below explain some of the important factors that can help your organisation, to acquire a great Work Culture.

1.  Setting up Clear Organization’s Vision/ Goal

Is first and foremost step to direct the employees towards a clear vision, to focus on the result and building accountability among them. Setting a clear goal keeps employees more focused and together especially in complex projects.

Know More: How to Unlock the Secret of Happiness! 

2.  Hire the People with Purpose and Different Perspective

Well after defining a clear organization’s objectives, the next crucial step is to hire the workforce accordingly. Right hiring can avoid many problems hence the hiring perspective should be very clear. There are so many innovative ways of recruitment where we can identify the skills of candidates like their ability to work with a team, relevant work experience, and creative problem-solving ability, strong online presence, multitasking and innovative and ability to fit in culture etc.

3.  Inspire all with Purpose

Now your manpower is on board with a clear and set of objectives and goals (Including existing manpower). The next step is to inspire them with a purpose to meet the company’s goal. Motivating and rewarding employees can lead the higher productivity can help the organization to achieve a higher level of output. It develops self-confidence and gives them a magical/invisible problem-solving power, and that boost them a adopt a positive attitude towards their project.

4.  Engage the Workforce

In this step now your workforce is ready and motivated to take the project and also motivated to deal with expected / unexpected hurdles during the execution of the project. Now engage them more into the decision making that would give them a sense of belongingness and responsibilities towards the project, rather taking it as a burden. The more they will participate in the project, the greater will be the productivity and they will come up with new ideas/solutions to problems. This will somehow boost the morale of manpower engaged in the project and drive them towards a solution-focused approach.

5.  A Powerful Listening

The most powerful weapon is to be a good listener. Sometimes problem-solving and solution-finding can also be two different paradigms. So the most important is to listen to employees without interrupting and imposing the solutions on them. Active listening can invite many ideas to rid-off from the problem. Listening to your employees during crucial times, can itself improve workplace culture to quite an extend.

6.  Nurture Diverse Connection & Collaboration

At last but not least, to develop the culture of collaboration to create an extraordinary workforce. Create a culture of a diverse skill set to meet the project requirement. When a group of people with different skill sets come together and use their expertise for the benefit of objective, nurture diverse connection and collaboration and that helps an organization to create a winning culture.

I am convinced that the above strategy (6 Steps Model), can help the organisation to improve workplace culture. I would like to know your ideas too in the comments, that would help us deepen the knowledge of building a perfect workplace. Wishing a happy, healthy and most positive work environment to everyone. Keep growing & Stay focused!



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AuthorZonal HR Manager at Prism Johnson Limited by Profession & a Passionate Writer by Heart
Sudha Paneri

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  1. Excellent article. Good insight on the subject. In an idealistic situation, If every organisation follow this 6 step then growth will be organic on a long term.
    But practically things are much more complex and different.

    Overall very good article… 💐

  2. Humne dekha bahut accha laga very nice and thank you for .

  3. Very insightful … wish this is executed well by the organisations … generally organisations tend to just speak these points but show reluctance in execution .. specially related to the man power drive …

    Very well written ..

    Keep it up …


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